The second-hand marketplace Users Voice Frustration Regarding Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices following member complaints.
